General
- Changes to the Adyen N.V. bank account
- US Bank account and acquirer changes for Visa and Mastercard volume processed through Wells Fargo
- How do I change my payout schedule?
- Why Did I Receive a Negative Balance Notification?
- What remittance will be displayed when receiving funds from Adyen?
- Why did I receive a Dunning Letter?
- What are field adjustments / adjustment bookings?
- Where can I find the Financial reports?
- How do I generate the list of refunds made during a certain time period?
- Technical error when downloading a report
- Why are all psp references ending on a 0?
- Is it possible to download reports automatically?
- Which report lists SettledExternally transactions?
- What does a Balance transfer in the Settlement Detail Report mean?
- What are offers?
- Sunsetting SettledBulk and RefundedBulk journals
- How do I match the number of transactions in the Invoice?
- What happens to a refund if the original card or account has been closed?
- How do I reconcile the payouts I receive on my bank account?
- I was paid out less funds than expected. What could be the reason?
- What exchange (FX) rate does Adyen use?
- Why is a payment not appearing in the Customer Area?
- What does a Deposit correction mean?
- How do I automatically generate reports?
- Why are the fees different on my Invoice and Monthly Finance Report?
- Which fees are shown on my invoice?
- Where can I find what I’ve been paid out? What payouts are pending?
- What is my month end or year end balance?