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  1. Adyen
  2. Finance and reporting
  3. General

General

  • Changes to the Adyen N.V. bank account
  • Consolidation of fund payouts in the U.S. as of May 4th, 2022
  • US Bank account and acquirer changes for Visa and Mastercard volume processed through Wells Fargo
  • How do I change my payout schedule?
  • What remittance/payout description is configured for my accounts?
  • Why Did I Receive a Negative Balance Notification?
  • What remittance will be displayed when receiving funds from Adyen?
  • Why did I receive a Dunning Letter?
  • What are field adjustments / adjustment bookings?
  • Where can I find the Financial reports?
  • How do I generate the list of refunds made during a certain time period?
  • Technical error when downloading a report
  • Why are all psp references ending on a 0?
  • Is it possible to download reports automatically?
  • Which report lists SettledExternally transactions?
  • What does a Balance transfer in the Settlement Detail Report mean?
  • What are offers?
  • Sunsetting SettledBulk and RefundedBulk journals
  • How do I match the number of transactions in the Invoice?
  • What happens to a refund if the original card or account has been closed?
  • How do I reconcile the payouts I receive on my bank account?
  • I was paid out less funds than expected. What could be the reason?
  • What exchange (FX) rate does Adyen use?
  • Why is a payment not appearing in the Customer Area?
  • What does a Deposit correction mean?
  • How do I automatically generate reports?
  • Why are the fees different on my Invoice and Monthly Finance Report?
  • Which fees are shown on my invoice?
  • Where can I find what I’ve been paid out? What payouts are pending?
  • What is my month end or year end balance?
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