Risk

RevenueProtect

• How do A/B test experiments work for risk management?
• How do I manage risk settings?
• What is RevenueProtect?
• Can I use RevenueProtect for in-person payments?

Risk profiles

• How do I create and use risk profiles?
• How do I know what score to assign to my risk rules?
• Is the risk rule checked before or after the authorization?
• Why didn’t this risk rule trigger, or why was risk skipped for this transaction?
• How do I assign a risk profile to multiple merchant accounts?
• What are shopper DNA rules?

See all 11 articles

Dynamic 3D secure

• What is the 3D Secure liability shift?
• How do the default dynamic 3D secure rules work?
• How do I enable/disable 3D Secure?
• Why did 3DS not get triggered on my transaction?
• How do I block all transactions that did not go through 3DS / do not have liability shift?

Fraud score

• How do I manage fraud?
• How does the fraud score work?
• How can I improve the scoring performance for my account?
• How do I block or trust a customer?
• How do I block and unblock cards involved in fraudulent chargebacks?
• How do I manage loyal shoppers vs. fraud?

Case management

• How do I handle case management?
• What are the different ways to use case management?
• In what situation should I use case management?

Risk reports

• What are the different types of risk reports?
• Why and how should I use risk reports?

Dispute management

• How can I help a customer that didn't receive the chargeback funds?
• What can I do with a canceled chargeback?
• Can I refund a dispute or chargeback?
• FAQs – Visa Compelling Evidence 3.0
• Why did I receive a chargeback on a refunded transaction?
• Why did I receive a chargeback on a 3DS transaction?

See all 28 articles