Why did 3DS not get triggered on my transaction?

There are several reasons for a 3DS rule not to be triggered. For example, it could be due to: 

  • Integration issue
  • ACS time out
  • MID not being enrolled
  • No browserInfo or userAgent was sent in the API call
  • Etc. 


For an in depth analysis of why a transaction did not trigger 3DS, Adyen will need to analyze the logs. Please reach out to Support for further help.

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