What is the payment lifecycle dashboard and how do I access it?

The payment lifecycle dashboard

With the payment lifecycle dashboard, we make it easy for you to gain valuable insights from your payments data. 

Find the following topics in your Customer Area > Insights > Payment lifecycle dashboard.

Authentication & drop-off

Detailed analytics on 3DS payments: conversion per 3DS version, performance on exemption requests, and success rate retries done by the authentication engine.

Authorized & refused

An overview of the merchant’s payment performance, and an overview of the refusal reasons.

Purchases & refunds

What you sold, how many refunds were issued. The drilldowns and filter option give you a way to slice and dice your data.

Chargeback & Notification of fraud 

This dashboard shows the performance of chargebacks and notifications of fraud. Analyze your chargeback rate, NOF rate, and more.



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