How can I check that my terminal is successfully connected to a network?

Run connection tests from the terminal

To check if your terminal is connected to a network, run a test on the terminal to verify the connection:

  • Between the terminal and the Adyen payments platform.
  • Between the terminal and the Adyen Terminal API and various endpoints.

Run a PSP connection test 

Enter Admin PIN > Connectivity > Diagnostics > PSP Connection.
If any of the checks are crossed, then the connection is failing. 

Tip: Learn how to troubleshoot your terminals

Tip: Find our detailed guide on connection tests.

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