Run connection tests from the terminal
To check if your terminal is connected to a network, run a test on the terminal to verify the connection:
- Between the terminal and the Adyen payments platform.
- Between the terminal and the Adyen Terminal API and various endpoints.
Run a PSP connection test
Enter Admin PIN > Connectivity > Diagnostics > PSP Connection.
If any of the checks are crossed, then the connection is failing.
Tip: Learn how to troubleshoot your terminals.
Tip: Find our detailed guide on connection tests.