Why is my platform report not generated?

The platform specific reports are generated by a different system then the regular merchant reports. Time Zones may vary between the reports and the time of day when the reports are generated may also differ. 


In addition, the platform specific reports are generally rather larger and will take longer to be generated. 

 

If you suspect any issues with the report generation you may reach out to support for further investigation.

 

Was this article helpful?
0 out of 1 found this helpful