Why is my payment refused?

Refused payments

The bank or the risk profiles can refuse your payment. 

When your payment isn’t successful, you’ll receive a response including a result code set to either Refused, Error, or Canceled.

A Refused payment:

  • Is final.
  • Is refused when the fraud score exceeds 99 points based on your risk profiles.
  • Shows a refusal reason code.
  • Shows a specific refusal reason.

Watch how to check your refused payment

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