Processing a refund with a different refund reference
The process for doing a full/partial refund is described here, but sometimes you might want to add more information to the refund.
If you require a refund reference that is different from the original payment reference, you can add it using the SaleData.
Make sure to add TransactionID and TimeStamp to ensure a successful refund with the desired reference. See the below example for a full refund with a reference:
| { |
| "SaleToPOIRequest":{ |
| "MessageHeader":{ |
| "ProtocolVersion":"3.0", |
| "MessageClass":"Service", |
| "MessageCategory":"Reversal", |
| "MessageType":"Request", |
| "SaleID":"POSSystemID12345", |
| "ServiceID":"0207111107", |
| "POIID":"V400m-324688179" |
| }, |
| "ReversalRequest":{ |
| "OriginalPOITransaction":{ |
| "POITransactionID":{ |
| "TransactionID":"BV0q001643892070000.VK9DRSLLRCQ2WN82", |
| "TimeStamp":"2022-01-31T12:08:45.004Z" |
| } |
| }, |
| "ReversalReason":"MerchantCancel" |
| "SaleData":{ |
| "SaleTransactionID":{ |
| "TimeStamp":"2022-02-15T15:04:45.004Z", |
| "TransactionID":"RefundReferenceOfChoice" |
| } |
| } |
| } |
| } |