How can I transfer funds between account holders?

Fund transfers allow you to manually control the balance of each account holder by moving funds from one account to another. To enable this functionality, contact our Support Team and provide us with transfer codes and respective descriptions that reflect the type of transfer you want to perform. You can find some examples below.

DEBIT
DEBIT_COMMISSION - Commission that is collected from the sub merchant from using the platform service.
DEBIT_CHARGEBACK_FEE - Debit from sub merchant to cover a chargeback fee.
DEBIT_VIOLATION_TOS - Debit from sub merchant for violation the Terms of Service.

CREDIT
CREDIT_PAYMENT_FAILURE - Credit to sub merchant to correct payment failure.
CREDIT_SUB_MERCHANT_BONUS - Credit to sub merchant for a bonus.
CREDIT_VOUCHER - Credit to sub merchant because shopper used a voucher

Fund transfers can be performed via the API (/transferFunds) or in the Customer Area. For more information, please see our Fund transfers documentation.

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