How do I migrate to a new ecommerce platform?

If you have an existing Adyen account and are migrating to an ecommerce platform for which an Adyen plugin is available, follow the integration guide of the new plugin. To see which plugins we have available, refer to our plugins documentation

When migrating to a new platform, you can either:

  • Use your existing merchant account: This allows you to skip reconfiguring your account settings. However, you might experience a short downtime when switching to the new platform.
  • Create a new merchant account: This allows you to go live without any downtime. However you need to reconfigure all your account settings for the new merchant account.

In both cases, make sure that you create a new webhook endpoint for the notifications from your new platform. We recommend to keep the old webhook endpoint active for receiving refund or capture notifications from your old platform.

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