For an extra layer of fraud protection, you may want to manually review a transaction before it is captured. Manual review is commonly used for high transaction values or expanding into high-risk markets.
A transaction is sent to case management for manual review when it reaches a certain risk score or triggers a specific risk rule. As a reviewer you can then access the case in the Customer Area and accepts or rejects the transaction.
For all detailed information and steps about implementing manual review, also referred to as case management, refer to our docs: Case management.