Can I reverse a refund?

If you refunded a shopper by accident, unfortunately there is no way to reverse it. The best way to solve this is to ask the shopper to transfer the amount you refunded by accident again. If the shopper uses the PSP reference of the refund, it will automatically be matched in our system and show as RefundReversed in your Customer Area.

For more information about refunds, please refer to Refund.

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