Receiving a 803 PaymentDetail not found response after trying to do a recurring payment, means the stored card details (token), indicated by the recurringDetailReference, is not available for this shopperReference.
This can have several causes:
- You are using a
recurringDetailReference
that doesn't exist (also referred to as thestoredPaymentMethodId
) - If you are using our classic integration, it might be caused by a contract type which is not configured for this
recurringDetailReference
To check which contract types are stored for a specific shopperReference
, make a call to the /paymentMethods endpoint (Checkout API integration) or the /listRecurringDetails endpoint (Direct API integration).