I made a double payment

If you see a double charge on your bank statement, please contact the merchant where you placed your order and ask them to refund the second payment. A double charge might happen when you refresh the page during a payment or click submit twice. 

In case you transferred money to our bank account twice, the duplicate transaction will not match a payment request in our system. The second transaction will then be marked as unrecognized money and will automatically be returned to your bank account.

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