Shopper doesn't receive the Klarna invoice because they set up the wrong email address

If a shopper set up the wrong email address for Klarna they do not receive the Klarna invoice after a transaction. To solve this, the shopper should reach out to Klarna directly or change their email address in the Klarna app. More information on how the shopper can contact Klarna directly can be found here.

Was this article helpful?
1 out of 6 found this helpful