How can I increase the available funds for doing refunds?

If you want to wire funds into your Adyen account to increase the available balance for refunds or other operational expenses, follow these instructions: 

Include in the remittance description: 

  • Exact merchant account name as defined on our platform
  • Purpose of the bank transfer (e.g. "Reserve", "Negative Payable Balance")

Here is an example of a correct remittance description:

MerchantXYZ Reserve Balance

Use the following account for transfers in EUR, CZK, and HUF:
   
Beneficiary Adyen N.V.
Owner address Simon Carmiggeltstraat 6-50
Owner country The Netherlands
IBAN NL17ADYB2017400505
BIC ADYBNL2A
Bank name Adyen N.V.
Bank address Simon Carmiggeltstraat 6-50
Bank postal code 1011DJ
Bank city Amsterdam
Bank country The Netherlands

 

Use the following account for transfers in AUD, CAD, CHF, DKK, EUR, GBP, HKD, JPY, NOK, NZD, PLN, SEK, SGD, USD, and ZAR: 

   
Beneficiary Adyen NV
Owner address Simon Carmiggeltstraat 6-50
Owner country The Netherlands
IBAN NL48RABO0132394782
BIC RABONL2U
Bank name Rabobank Nederland
Bank address Croeselaan 18
Bank postal code 3500 HG
Bank city Utrecht
Bank country The Netherlands

Note: The transferred funds will be available for refunds as soon as we have received them in our bank account (this can take up to 3-4 business days).

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