How do I match the number of transactions in the Invoice?

If you want to match the number of transactions that you see on your invoice, it is important to understand we charge the Adyen transaction fee on the following two journals:

  • Received
  • SentForRefund

You can add up the count of the Received and SentForRefund from Finance > Monthly finance in the Customer Area. Received and SentForRefund info are on the second tab of this report.

For individual transactions which relate to these numbers go to Finance > Interactive payment accounting. 

For more information on how to reconcile the invoice, please see the Reporting Manager in the Customer Area

Example

Select the Start date: 2020-01-01 and the End Date: 2020-02-01 and the events to report on: Received and SentForRefund

This gives you the exact transactions for the month of January 2020.

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