Welcome to Adyen Support
Browse support articles by topic
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Payments
Information about payments related actions such as r...
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Account
Information about your account at Adyen.
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Payment methods
Information on local payment methods and recurring p...
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Integration
Find information on most frequently asked questions ...
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3DS
Find information on most frequently asked questions ...
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Plugins
Information about integrating our solution using one...
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Point of sale
Information regarding POS networking, messages appea...
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Adyen for Platforms
Information about Adyen for platforms: onboarding, p...
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Finance and reporting
Use reports to perform financial tasks, such as vali...
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Risk and fraud prevention
Information to help you minimize fraud and maximize ...
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Disputes and chargebacks
Information about what you can do when a cardholder ...
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PCI compliance and security
Information about PCI Compliance and security.
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Adyen on my bank statement
We process payments for thousands of brands, and you...
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Personal information usage
Do you have questions about how Adyen uses your pers...
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Issuing
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Franchisors
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Partners
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Unified Commerce
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Ukraine FAQ
Last update: March 11, 2:50pm CET What is Ady...
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I forgot my password. How do I reset my password?
To reset your password, please use the password...
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How can I get an Adyen account?
There are several steps you need to complete be...
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How do I add a new payment method?
You can add payment methods by requesting them...
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Which payment methods support recurring payments?
For an up-to-date list of payment methods that ...
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Deprecation of Adyen’s idempotency legacy solution
Why are we changing our idempotency solution? A...
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Why do I receive a 800 Contract not found error?
The 800 Contract not found error indicates that...
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How do I apply for an Adyen for Platforms account?
Please contact our Sales team with information ...
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Changes to the Adyen N.V. bank account
The Adyen N.V. bank account details have change...
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RevenueProtect | New layout & Automated Risk
General 1. What is RevenueProtect? RevenueProte...
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How does the fraud score work?
As part of RevenueProtect, Adyen performs fraud...
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Apache Log4j Vulnerability - No impact to the Adyen platform
On Friday, December 10th 2021, a vulnerability ...
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Certificate change for pal-live.adyen.com
Adyen will replace the SSL authentication certi...
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Certificate change for signed.adyen.com
Adyen will roll a new version of the SSL client...
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When will PSD2 / SCA be enforced?
Last updated on: August 28, 2020 LATEST NEWS ON...
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What do I need to do to be PSD2 SCA compliant?
In most cases you do not need to take any actio...
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Why do I see Adyen on my bank statement?
You have likely made a purchase or received a p...
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I want to cancel a subscription
If you see a transaction on your bank statement...
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